imimchatPRIVATE BY DESIGN 中文
ACCOUNT DELETION

Account Deletion.

Learn how to delete your imimchat account and associated data.

Last updated: October 6, 2026

English translation for reference only. If anything differs, the Chinese original prevails.

Important: Account deletion is irreversible. Before submitting your request, please make sure you have backed up any content you want to keep and that you are using an email address or device that you control.

1. What Will Be Deleted

Once your account deletion is complete, we will delete your account records and associated personal information that we are not legally required to retain. This includes account profile information, personal settings, contact relationships, group memberships, message synchronization data, uploaded media, and content you have posted. Content already sent to other users may remain on their devices as chat history, screenshots, or downloaded files.

To meet legal obligations, handle disputes, protect security, or prevent fraud, we may retain limited security logs, transaction records, or deletion request records for the period necessary, and will delete or anonymize them when that period ends.

2. Request Deletion in the App

  1. Open imimchat and go to Profile / Settings.
  2. Open Account & Security or Account Settings.
  3. Select Delete Account and review the deletion scope and notices.
  4. Complete identity verification as the account owner and confirm deletion.

Identity verification and a second confirmation help prevent others from deleting your account without authorization, but should not create unnecessary obstacles to deletion.

3. Request by Email in the Current Version

If the “Delete Account” option is not currently available in your app version, send your request to security@imim.chat. Please provide your account identifier, a clear statement that you want your account deleted, and the information necessary to verify ownership. Do not send your password, verification codes, or private keys.

We will process your request after verifying it and notify you when it is complete. Processing usually takes no more than 30 days. If we need more time, we will explain why and provide an estimated completion date.

4. Please Note Before Deletion

  • After deletion, account login, message synchronization, contacts, and group relationships cannot be restored.
  • Deleting the app does not delete your account.
  • Apple auto-renewing subscriptions must be canceled separately on the “Subscriptions” page of your Apple account.
  • If you cannot access your registered email address or device, additional verification may be required.

5. Contact Us

For account deletion and privacy requests: security@imim.chat